We strongly believe that even the smallest events in one's day can make a big difference.
A few words from ALTC's Founder and President, Michele Kilstein:
Home care is something that is very personal to me. Before founding ALTC, my son was diagnosed with Crohn’s disease, and on one occasion my family and I turned to a home care provider with a great reputation. Our experience was not terrible, but it was not what I would consider a particularly good experience. There was a different person in our home every day. Everyone was very competent, but I do not remember anyone being friendly, when even just a smile would have been so appreciated. And if I had a question, I could never reach anyone after 5 pm or over the weekend.
At the time, I did not realize that I would soon be running my own home care organization. But what that experience did do was deeply influence how A Long Term Companion as an organization would operate. From day one, we always focused on personal touch. I knew from my own experience that consistent and reliable caregivers, and 24/7 availability by our administration team would be vital to providing the highest quality of home care services. And after 10 years, these principles are still as important to us as they ever were.
With that being said, we recognize that inviting somebody into your home to care for you or your loved ones is an extremely difficult decision to make. At A Long Term Companion, we understand the importance of family, and we treat your loved one as a member of our own.
Founded in 1951, The Joint Commission seeks to continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value. The Joint Commission accredits and certifies more than 21,000 health care organizations and programs in the United States. An independent, nonprofit organization, The Joint Commission is the nation’s oldest and largest standards-setting and accrediting body in health care. Learn more about The Joint Commission at www.jointcommission.org.